Contact
Questions about your chat, your account, or something not working as expected? Get in touch.
Email support
For technical questions, issues with your chat, questions about plans, or anything else, write to:
We try to reply as soon as possible. Include your chat's name and, if you can, a screenshot: it helps us fix things faster.
Invoices, card details or cancelling
No need to email us for that: it is faster to do it yourself from your customer area → Billing. From there you can download invoices, change your card or cancel, through the secure portal of Paddle, our authorised reseller.
Before you write
It might already be answered in the usage guide or the FAQ on the homepage.